Warranty Information
Comprehensive warranty protection for your Humless energy storage investment
Product Warranties
Battery Energy Storage Systems
- Duration: 10+ years limited warranty
- Coverage: Manufacturing defects and performance issues
- Battery Life: 6000+ cycles at 80% depth of discharge
- System Uptime: 99.9% guaranteed uptime
Inverters & Components
- Duration: 10 years standard warranty
- Coverage: All electrical components and workmanship
- Surge Protection: Up to 12kW surge capacity guaranteed
- Performance: Continuous 6kW output guaranteed
Installation & Service
- Installation: 2-year workmanship warranty
- Support: 24/7 technical support included
- Service: Professional service network nationwide
- Response: 24-hour response time guarantee
Warranty Claims Process
1
Contact Support
Call 801-216-3965 or email [email protected] with system details
2
Diagnosis
Our technical team will diagnose the issue remotely or on-site
3
Resolution
Repair, replacement, or refund as appropriate under warranty terms